FAQ

Вопрос:
Автор вопроса Marmaduke Pickthall
 Hello,<br />
<br />
What kind of credit cards do you accept, and is there a surcharge on card transactions? Thanks!
2012-08-08
Ответ:
Автор ответа Anastasia
 

Hello!
We accept visa and master card. We don't take surcharge on card transactions, but we don't now about conditions of withdrawing money outside of your Bank. We advise you to another update the information in the office of Your Bank.

2012-08-08
Вопрос:
Автор вопроса Gabor
 Do you have 2 x 2 bed dorms for 4 people from 15 to 20 Aug? Thanks, Gabor!2012-07-05
Ответ:
Автор ответа Anastasia
 

Dear Gabor,
Unfortunatly we don't have 2 available rooms from 15 till 20 Aug, but we have available 4-beds dormitory or 2 double rooms in hotel.

2012-07-05
Вопрос:
Автор вопроса Aleksey
 If I have to cut short my stay, what is the cancellation policy on reserved days? ie. how many hours ahead of time can the stay be cancelled or days reduced?2012-04-27
Ответ:
Автор ответа Anastasia
 

Hello Aleksey,
You will need to notify one day before the changes.

2012-04-27
Вопрос:
Автор вопроса Aleksey
 Hello, can you help to arrange visa letter? <br />
<br />
Thank you.
2012-04-10
Ответ:
Автор ответа Anastasia
 

Hello.
Yes, we can. This service is extra pay 1 200 rub. For details information you need write in info@tagankahostel.ru

2012-04-10
Вопрос:
Автор вопроса Andrea
 Hello, I wopuld like to know availability and price for a standard double room (2 people), with private bathroom, from April 15 till April 18.<br />
<br />
Thank you!
2012-03-30
Ответ:
Автор ответа Anastasia
 

Hello! We have only double comfort room from April 15 till April 18. Such accommodation will cost 3900 rub with breakfast.

2012-03-30
Вопрос:
Автор вопроса Manuela
 Dear Tanganka Team,<br />
Do you have a baby cot for a one year old child?<br />
Thank you very much!<br />
Best regards,<br />
Manuela
2012-03-11
Ответ:
Автор ответа Anastasia
 

Dear Manuela,
Unfortunatly we haven't a baby cot.

2012-03-11
Вопрос:
Автор вопроса Carolyn
 Is local registration only required for stays more than 7 days?2012-02-22
Ответ:
Автор ответа Anastasia
 

Hello Carolyn. Registration in our mini-hotel is required for stays of more than one day.

2012-02-22
Вопрос:
Автор вопроса Lisa
 Hi! I am a British citizen staying in Kiev, and would like to visit Moscow for a few days in early March but I don't know if it is possible to arrange my visa here. Any advice welcome, thanks!2012-02-21
Ответ:
Автор ответа Anastasia
 

Dear Lisa, unfortunatly we don't own such information.

2012-02-21
Вопрос:
Автор вопроса Higashi Yoshida
 Hi Taganka Hostel,<br />
<br />
My name is Higashi Yoshida. I often use your hostel to stay. (Maybe you remember me.)<br />
<br />
I made a reservation of two nights in 10-bed room from the 18th and the
2012-01-15
Ответ:
Автор ответа Anastasia
 

Hi, Higashi Yoshida. Of course we remember You. Unfortunatly we received Your mail not full. Please send copy of Your letter on our e-mail info@tagankahostel.ru

2012-01-15
Вопрос:
Автор вопроса koe
 dear sir/madam,<br /><br />
<br /><br />
are there any lockers in dorm/safety in hostel ?
2011-10-30
Ответ:
Автор ответа Anastasia
 

Hello!<br />
Dont worry, we have lockers with castle in each dorm.

2011-10-31
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